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Event Details

    Mastering Difficult Conversations

    Date: January 16, 2025, 5:30pm – 8:30pm
    Location:
    Ramada Inn
    2216 W Landis Ave
    Vineland, NJ 08360
    (856) 899-5436
    Price:
    HRA member $40.00 non member $50.00 (plus $10 late fee after noon on Friday before event)
    Event Type:
    Dinner Meeting
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    Networking:  5:30 - 6:15 pm
    Dinner: 6:15 - 7:30 pm
    Program:  7:30 - 8:30 pm

    Speaker:   Dan Kaplan

    Mastering Difficult Conversations

    Program Description

    Program Description

    At the heart of healthy and high-performing organizations are people willing and able to hold difficult conversations. Based on the best-selling book Crucial Conversations, this interactive presentation helps participants learn the skills to talk when the stakes are high, including preparing for high-stakes situations, transforming anger and hurt feelings into powerful dialogue, making it safe to talk about almost anything, and being persuasive, not abrasive.

    Learn the nine critical skills of getting unstuck, mastering my stories, start with heart, state my path, make it safe, learn to look, seek mutual purpose, explore others’ paths, and move to action.

    Participants will walk through the Crucial Conversations process with a real-life difficult conversation that they need to have or have been avoiding, so they can prepare and practice in a safe environment before the real thing.

    Learning Objectives

    By the end of this session, attendees will be able to:

    • Identify and Address Communication Barriers: Recognize obstacles in conversations and develop strategies to overcome them.
    • Clarify Goals and Communicate Effectively: Define objectives clearly and articulate them respectfully to achieve better outcomes.
    • Create a Safe and Supportive Dialogue Environment: Ensure a constructive and secure atmosphere for all participants during discussions.
    • Develop Practical Solutions: Formulate actionable steps to address and resolve challenging conversations.

      SEE WHO IS JOINING US

    Click here to register

    Sponsor:                  

    Certification credit:  This program is approved for 1.25 general recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.  Please be sure to note the program ID number on your recertification application form.  For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

                             

    The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program.  It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.

                             

    Approved for 1.25 PDC's